Service

Our service technicians are the most experienced in the industry. Not only have they worked in the manufacture of the EB units, they are also practiced equipment operators. Each of them thoroughly understands the equipment, and they quickly and patiently troubleshoot most problems over the phone – whether it’s a service or operational issue.

When a customer calls our toll-free phone number during normal business hours, an actual person answers and directs the call promptly and professionally. Using the same toll-free number after business hours for emergency technical assistance, they are automatically transferred to a technician. Emergency technical support. That’s our commitment.